Talk America (now Cavalier Telephone) Overview
Who is Talk America (now Cavalier Telephone)?
Talk America (now Cavalier Telephone) is an integrated communications provider offering local, long distance and dial-up Internet telecommunications services to residential and small business customers across the United States. Talk America (now Cavalier Telephone) created this distinctive offering after 10 years as a long distance provider, serving over a million customers nationwide. The Company delivers value in the form of savings, simplicity and quality service based on the efficiency of its low-cost, nationwide network and the effectiveness of its systems that interface electronically with the Bell Operating Companies.
Talk America (now Cavalier Telephone)'s bundled calling plans are designed to meet a wide range of calling needs and consumer lifestyles. Calling plans typically include unlimited local and regional toll calls, unlimited features, such as call waiting and caller ID, free long distance calling between members and some of the most competitive long distance rates on the market today-conveniently billed on a single invoice at no additional expense to the customer.
Talk America (now Cavalier Telephone) is able to offer this unique product using its innovative operational support system (OSS) platform, which is comprised of flexible state-of-the-art systems that allow the Company to offer online customer sign-up, the first and only "real time" electronic delivery of call detail and billing information, comprehensive customer service and convenient credit card payment.
All of Talk America (now Cavalier Telephone)'s features are accessible on one simple, integrated bill, which can be easily paid online via secure credit card processing, eliminating the need for monthly paper bills, stamps, envelopes and checks. Talk America (now Cavalier Telephone) brings it all together to offer consumers a complete communications package.
The Talk America (now Cavalier Telephone) Infrastructure
Talk America (now Cavalier Telephone) continues to set new standards in telecommunications service. The Company's investment in a scalable OSS platform integrates marketing, provisioning, billing, collections, customer service, reporting and real-time operations to drive productivity and efficiency. This state-of-the-art OSS infrastructure allows Talk America (now Cavalier Telephone) to rate millions of calls each day; change pricing plans, promotions and features on a dime; process and provision orders in record time; and provide caring and personalized customer service.
Talk America (now Cavalier Telephone)'s proprietary OSS platform features an automated Internet-based Order Processing Systems (OPS) that completes the order process, including order placement, credit check, and service provisioning, in five minutes. Talk America (now Cavalier Telephone) has also implemented a Collections Management Systems (CMS) that allows the management of collections issues in real time.
Additionally, Talk America (now Cavalier Telephone) has its own nationwide telecommunications network, consisting of company owned, Lucent manufactured 5ESS-2000 switches connected by leased fiber transmission facilities, providing service to millions of Talk America (now Cavalier Telephone)'s end users.
Talk America (now Cavalier Telephone) takes pride in providing customers a full range of telecommunications services that offer value, simplicity and real time solutions for consumers that desire choice and convenience.
Who is Talk America (now Cavalier Telephone)?
Talk America (now Cavalier Telephone) is an integrated communications provider offering local, long distance and dial-up Internet telecommunications services to residential and small business customers across the United States. Talk America (now Cavalier Telephone) created this distinctive offering after 10 years as a long distance provider, serving over a million customers nationwide. The Company delivers value in the form of savings, simplicity and quality service based on the efficiency of its low-cost, nationwide network and the effectiveness of its systems that interface electronically with the Bell Operating Companies.
Talk America (now Cavalier Telephone)'s bundled calling plans are designed to meet a wide range of calling needs and consumer lifestyles. Calling plans typically include unlimited local and regional toll calls, unlimited features, such as call waiting and caller ID, free long distance calling between members and some of the most competitive long distance rates on the market today-conveniently billed on a single invoice at no additional expense to the customer.
Talk America (now Cavalier Telephone) is able to offer this unique product using its innovative operational support system (OSS) platform, which is comprised of flexible state-of-the-art systems that allow the Company to offer online customer sign-up, the first and only "real time" electronic delivery of call detail and billing information, comprehensive customer service and convenient credit card payment.
All of Talk America (now Cavalier Telephone)'s features are accessible on one simple, integrated bill, which can be easily paid online via secure credit card processing, eliminating the need for monthly paper bills, stamps, envelopes and checks. Talk America (now Cavalier Telephone) brings it all together to offer consumers a complete communications package.
The Talk America (now Cavalier Telephone) Infrastructure
Talk America (now Cavalier Telephone) continues to set new standards in telecommunications service. The Company's investment in a scalable OSS platform integrates marketing, provisioning, billing, collections, customer service, reporting and real-time operations to drive productivity and efficiency. This state-of-the-art OSS infrastructure allows Talk America (now Cavalier Telephone) to rate millions of calls each day; change pricing plans, promotions and features on a dime; process and provision orders in record time; and provide caring and personalized customer service.
Talk America (now Cavalier Telephone)'s proprietary OSS platform features an automated Internet-based Order Processing Systems (OPS) that completes the order process, including order placement, credit check, and service provisioning, in five minutes. Talk America (now Cavalier Telephone) has also implemented a Collections Management Systems (CMS) that allows the management of collections issues in real time.
Additionally, Talk America (now Cavalier Telephone) has its own nationwide telecommunications network, consisting of company owned, Lucent manufactured 5ESS-2000 switches connected by leased fiber transmission facilities, providing service to millions of Talk America (now Cavalier Telephone)'s end users.
Talk America (now Cavalier Telephone) takes pride in providing customers a full range of telecommunications services that offer value, simplicity and real time solutions for consumers that desire choice and convenience.